The staff you have is outstanding. They are kind, thoughtful, caring, and respectful of the residents. The food is good. The facility is clean. I know you're having staffing issues like everybody else in the world but the ones you have are very good!! we came from a different facility and are very very happy with Bickford.

Mom feels very safe at Bickford and says it feels like home to her. She enjoys the activities with (name removed), especially Bingo. She enjoys getting her hair done with (name removed). (name removed) always go out of their way to help with with any medical issues/questions. If we have other questions, (name removed) gets right back to us. Mom's only complaints are she does not care for most of the food and she has been bypassed for a couple of showers. In summary, Bickford is a great place for mom to be. I always highly recommend Bickford to anyone searching.... Thank you for taking such good care of my mom!

Very appreciative of the team ordering & installing a new Heater/AC unit in a very timely manner.

The staff is attentive and helpful. They are kind and not condescending toward the residents. Any issues are addressed immediately. The food is delicious and served warm. It's very hard to leave a loved one in someone else's care. I feel very confident that my mom is in excellent hands.

Thank you to (name removed) and the staff for additional work in getting Mom's shingles diagnosis and treatment. Staff provides compassionate care. Glad (name removed) is on board and regular activities are happening again.

It has been so nice to see my mom getting involved in activities this last month

I really appreciate (name removed) calling me with Mom's swollen jaw which is probably a bad tooth. The staff goes out of their way to respect each resident's needs and also creating a safe comfortable space for all

Mom is still complaing about the food. Other than that mom is happy. She enjoys (name removed) snd all the activities she provides.