Having been rehabbing from knee surgery here for 10 days I have seen how truly devoted all of the staff is to keeping people here safe, comfortable and happy. Truly a very special place full of wonderful people both staff and residents.

The quantity of food has been an issue. Our loved one has special dietary needs and doesn't always get served variety in decent portions of what she is able to eat. They do however do amazing accommodating her weird eating schedule!

As Bickford has filled up the new larger Memory Care Unit, they have added staff and every one of them seems just like the existing staff; caring, compassionate and kind while working in a very difficult and unpredictable situation with the memory care residents.

We recently went through a COVID outbreak and the Bickford Staff handled protocols very professionally. Physical therapy appointments for my Mother are accommodated nicely by staff. Meals are good with attention paid to preferences of the resident. We made a good choice when we chose Bickford.

My Mom has fallen a couple of times recently and the staff has been wonderful with her and patient. I even received a call early Sunday morning letting me know she had fallen again and was ok.

Don't like the fact that management seems to have high turnover.. makes things feel a bit unstable.

My mother reports that the staff are very nice.

The WiFi signal seems to be more challenging than it used to be.